For online purchases:
We will deliver all stocked items within 3-5 working days*. Courier costs as stated at the check-out. Please refer to the table below for the rate details. We deliver anywhere in Hong Kong, with the exception of outlying islands and restricted zones.
|Order Amount||< HK$600||> HK$600|
|HK Island / Kowloon / NT||HK $100||HK $0|
|Tung Chung / Ma Wan / Discovery Bay||HK $350||HK $350|
|Buildings without lift or product can only access through staircases||HK $100 per floor up to 5 floors||HK $100 per floor up to 5 floors|
Orders are delivered between 9am and 5pm, Mon to Fri, not including public holidays. If orders are undelivered during the first try, our courier will contact you to arrange another delivery attempt. We will attempt delivery up to 2 times before returning your order to the warehouse. If you require additional delivery after that, another round of courier fees will have to be charged. Exceptional circumstances beyond our control such as bad weather or courier delays may cause your order to take longer to deliver.
*Orders placed during holiday season / on sale period may be subject to special delivery arrangements.